Contact
Last updated:
Email is the best way to reach us, and messages are read by a person. We usually reply within 1–3 business days.
1. Email
contact@upgrab.online
Putting a short, specific subject line on your message genuinely helps it get answered faster.
2. What we can help with
Something in a tool is broken
Tell us your browser and what you did, and paste the colour or gradient if one is involved. A hex code and a description of what you expected is usually enough to reproduce a problem.
A number looks wrong
Send the colour and the value you think is incorrect, along with what you expected and where you got it. Conversion bugs are taken seriously and fixed quickly.
A correction to an article
Point at the article and the claim. If a correction changes the substance of what an article says, we note it in the article rather than editing silently.
Copyright
Copyright and DMCA notices go to contact@upgrab.online. The DMCA & Copyright Policy sets out what a notice needs to contain.
Press and partnerships
Same address — say what you need and we will point you the right way.
3. Before you write
A couple of things come up often enough to answer here:
- The screen eyedropper is missing — it relies on the browser EyeDropper API, which not every browser implements. Upload an image and sample from that instead.
- Your history disappeared — it lives in your browser's local storage, so clearing site data, using a private window or switching browser will empty it. There is no copy on our side to restore.
- Can you use these colours commercially — yes. A colour value is a fact and carries no licence.
4. Our details
Upgrab — https://upgrab.online
Email: contact@upgrab.online